The City of Calgary
The City of Calgary’s website is a comprehensive civic hub designed to help residents, businesses and visitors access information and services.
Core Areas
- Programs & services: Includes property tax, water, waste/recycling pickup, transit, parking, recreation, social support and safety services.
- 311 Calgary app: Mobile reporting tool for over 90 city services (potholes, graffiti, tree damage) with real-time updates and photo uploads.
- Transit & parking apps: “My Fare” for mobile fare purchase, Waze partnership to share traffic data, and “MyParking” for zone payment and session management.
- Police, news, employee tools: Apps exist for police services and internal staff communications.
- Urban planning & transparency: Features city strategy, budgeting, service plans, planning, infrastructure projects and governance.
Evaluation
The site’s navigation is well-organized and mobile-optimized. It balances day-to-day needs (like waste, transit, parking) with strategic planning and civic transparency. The multiplicity of specialized apps may require users to download multiple tools. Overall, content is current, bilingual, and well-structured—supporting efficient interaction between the City and its residents.
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