Toys "R" Us

Toys“R”Us Canada is a specialty toy and baby products retailer focused on serving Canadian families through both e-commerce and physical stores. Their assortment includes toys, games, outdoor play equipment, books, baby gear (strollers, car seats, nursery), clothing, and accessories. The Babies“R”Us line focuses more specifically on infants and baby-essential products. The site allows filtering by category, brand, age, price, and store availability.

Ownership & Company Identity

Since 2018, Toys“R”Us Canada (including Babies“R”Us and HMV Canada) has been 100 % Canadian owned and operated. The ownership has changed: originally from U.S. parent, then Fairfax Financial owned it, and more recently Putman Investments (Doug Putman) took over. The company prides itself on being “Proudly Canadian,” which influences its policies like price matching (“Price Match on Almost EVERYTHING”), community engagement, and national branding.

Store Network & Customer Services

There are over 80 locations across Canada. The website supports store locator, checking local availability by postal code, a gift registry system, frequent promotions, and a loyalty program (“My ‘R’ Club”). Free shipping is offered on orders over CAD 75 (with some exceptions). The “price match” policy helps customers compare offerings. Delivery may be limited or slower in remote regions; some items may be restricted by size or hazardous shipping restrictions.

Advantages and Things to Watch

Advantages include strong physical presence, the ability to see and test many toys and baby items in store, plus national brand variety including exclusives. Their site’s bilingual interface (English/French) helps Canadian users. Limitations include that remote areas may have fewer store options or longer delivery times, some free shipping exclusions, and that “price match” has conditions and may not apply to all products. Inventory differences between online and in-store occasionally lead to disappointment if not checked.

Who It’s Best For

Families who want to browse in person, try toys / baby gear before buying, or use gift registries. Also good for those who want support from a retailer deeply embedded in Canadian markets with customer policies like price matching. Less suited for bargain hunters seeking lowest prices globally, or those far from any store who must rely entirely on shipping.

Tips Before Buying with Toys“R”Us Canada

Always check your postal code for availability and shipping restrictions. Use the store locator to find nearest physical store especially for large items. Compare free shipping threshold vs picking up in store. Read the fine print on price match (which products are eligible). Monitor clearance and event-based deals. If buying baby gear, check safety standard compliance. If ordering large or heavy items, ensure your delivery address is serviceable and understand delivery times/costs.