Trip.com is a global online travel agency providing a wide-range of travel booking services including flights, hotels, car rentals, train tickets and vacation packages. The Canadian website (ca.trip.com) features competitive prices on flights and — according to their claim — 24/7 customer service for Canadian travellers.

Strengths include a broad product portfolio (not just hotels but also transfers/tours/eSIMs) and frequent deals/promotions tailored for global travellers. On the flip side, as with many large OTAs, travellers should pay attention to fine print: cancellation policies vary by supplier, and some community reviews note mixed experiences with refunds or customer service follow-up.

For a Canadian user departing from major hubs such as Vancouver, Toronto or Montreal, Trip.com can be a useful tool for comparing flights and packages. However, it is advisable to cross-check terms (baggage, refund, seat assignments) with the airline or hotel directly for full clarity.

In summary, Trip.com is a credible option in the online-travel space, with good breadth and global reach, but users should apply the usual caution and read conditions carefully—especially when making complex itineraries or last-minute bookings.