Wellin5

Wellin5 is a Canadian online counselling platform that connects users to registered counsellors through secure video sessions. The service emphasizes quick matching—often within minutes—to reduce wait times and provide timely access to mental health care. Counsellors listed on city pages are registered in Canada and typically hold a master’s degree, and the platform highlights coverage “across Canada,” with location pages for major cities.

How It Works

The onboarding is straightforward: create an account, complete a brief intake, get matched to a suitable counsellor, and book a session. Appointments can be requested in 30- or 60-minute blocks, with confirmations sent once the clinician approves the time. Sessions take place online in a private meeting room, making it easier to access support from home or work without travel.

Specialties and Use Cases

Wellin5 publishes topic pages spanning anxiety, depression, ADHD, life transitions, self-esteem, couples and family issues, and more. The intent is to match by need rather than by a single modality, and the counsellor pool covers a range of approaches such as CBT, solution-focused therapy, mindfulness-based strategies, and talk therapy. For employers, Wellin5 promotes PHIPA/PIPEDA-aligned privacy practices and offers partner solutions.

Pricing and Insurance

The platform positions itself as “affordable online counselling in Canada” with receipts provided for insurance reimbursement. While the precise fee depends on provider and session length, Wellin5 states that services are generally covered by many Canadian insurers when the clinician’s credentials meet plan requirements. Users should verify coverage details with their insurer before booking.

Access and Coverage

Wellin5 maintains location pages for cities including Vancouver, Toronto, Calgary, Edmonton, and Ottawa, and states that it serves every province and territory. This nationwide posture helps users in smaller centres access specialists who may not be locally available. Importantly, the site clarifies that it is not an emergency service and directs people in crisis to call 911 or provincial crisis lines.

Who It’s For

Wellin5 suits individuals seeking timely, secure access to counselling from home, those navigating long waitlists locally, or employers looking to expand mental-health benefits. It is not appropriate for emergencies or acute crises; in those cases, users should contact local emergency or crisis resources immediately.