White Cross Dispensary

White Cross Dispensary, established in 1955 and located at 264 Elgin St in Centretown, Ottawa, is a family-owned independent pharmacy licensed by the Ontario College of Pharmacists. Manager Chantal Dumont (OCP #10314) leads a team focused on personalized care.

Services

• Prescription dispensing, transfers, synchronization, and medication reviews.
• Vaccines including flu, COVID-19, and injectable services.
• Rapid antigen/COVID testing, INR monitoring, and minor ailments prescribing (e.g., Paxlovid).
• Free naloxone kits, sharps disposal, safe medication return, and rental/sale of medical equipment (crutches, breast pumps, compression stockings).
• Compliance packaging, delivery, specialty packaging, and carrier services.
• Wide selection in e-store: supplements, personal care, food, baby products, and home lifestyle items.

Patient Experience

• Open daily: Mon–Fri 8 AM–8 PM, Sat 9 AM–5 PM, Sun 10 AM–4 PM; closed holidays.
• Highly rated on Yelp and Lumino for friendly, professional staff and efficient service.
• Accredited by NABP® and offers tailored consultations by appointment.

Accessibility

• Central location with wheelchair access, accepts paper/e-prescriptions, direct billing.
• Offers free same-day delivery across Ottawa on qualifying purchases.
• Booking and refills via phone, online, or in-store; no mobile app—but e-store available.

Strengths

• Exceptional breadth: clinical care, testing, rentals, retail—all under one roof.
• Six decades in the community build trust and recognition.
• Holds rare accreditations (NABP) and broad insurance acceptance.